Everything You Need to Know 

From leasing and applications to utilities, payments, and pet policies, our FAQs are here to make life at Alton LakeHouse easy from day one. Find clear answers to common questions and feel confident every step of the way. 

Leasing & Application

Lease terms range from 7-15 months.

Security Deposit starts at $300 with approved credit. Application and Administration fees apply. The Community Smart Bundle includes internet $75, amenity fee $15, pest control $5, and valet trash fees $35.

Applicants typically need a combined household income of at least 3 times the monthly rent.

Please get in touch with the community office to verify additional requirements.

In-Person Guided Tours: Meet with our leasing professionals to explore the community and get all your questions answered.

Virtual Tours: Explore our community online anytime from anywhere in the Floorplan section of the website. - TBD

Utilities & Payments

Rent can be paid securely through our online resident portal using debit, credit, or ACH bank transfer. 

Utilities are billed separately. Please contact the leasing office for a breakdown of what’s included. 

Outside of your monthly rent, your utilities (based on metered usage) and the Community Smart Bundle fee are required.  

Yes, professional maintenance services are available. Please contact the office or submit a request through the resident portal.

Pets

Yes! We welcome up to two pets per apartment—cats or dogs.

There is a one-time $400 pet fee per pet and a monthly pet rent of $20.

Yes. Breed Restrictions are as follows: Tosa Inu/Ken, American Bandogge, Cane Corso, Rottweiler, Doberman, Pit Bull, Bull Terrier, Staffordshire Terrier, Dogo Argentino, Boer Boel, Gull Dong, Basenji, Mastiff, Perro de Presa Canario, Fila Brasiliero, Wolf Hybrid, Caucasian Oucharka, Alaskan Malamutes, Kangal, German Shepard, Shepard, Chow, Spitz, Akita, Reptiles, Rabbits and Pot-Bellied Pigs. Mixed breeds containing these bloodlines are also prohibited.